Great to see technology being used to capture live feedback on services. Two examples for you:
http://www.springwise.com/retail/7elevensurveys/
http://www.myservicefellow.com/
If you know any others, please drop me a line.
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My tweets
- There is methane under the melting permafrost that will seriously fuck shit up. Feedback loops we never dreamt of.… twitter.com/i/web/status/1… 7 hours ago
- RT @dannywallace: Of COURSE we're saying to a bunch of 8 year olds "Save your *own* planet." And then Toby Young, Theresa May, Andrea Leads… 8 hours ago
- It doesn't get much sharper than this > Our destiny is in the hands of Rees-Mogg’s unfinished robot sidekick buff.ly/2X8EgEL 9 hours ago
- I ❤️ Greta Thunberg > 'The beginning of great change': Greta Thunberg hails school climate strikes buff.ly/2DJIom5 1 day ago
- I wrote a kinda valentines blog about business' love of war and how it kinda holds back good service design ❤️✌️ buff.ly/2S1D16P 2 days ago
My tags
2009 airline amazon apple banks barnes and noble behaviour change best albums black market bottom up britain car pool co-design co-production complaints conference corporate currys customer experience customer service delays deliver delivery design digital easyjet education european feedback feminism forrester fridge frontier google groceries guardian hotels implementation innovation kids labour labout madeira matthew taylor media morgan stanley Music nesta nyr oliver james public sector refund regulations research rsa sdnc09 sdnc10 service service culture service design services shopping social marketing technology teenagers thatcher tories tory training uksnow university US user research waitrose white goods
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